Duration: Our policy lasts for 30 days post-purchase. After this period, refunds or exchanges are unfortunately not possible.

Eligibility Criteria:

  • Item must be unused, in the same condition received, and in original packaging.
  • Exclusions: Perishable goods, intimate/sanitary goods, hazardous materials, flammable liquids or gases, gift cards, downloadable software, and certain health/personal care items.

Return Instructions:

  • A receipt or proof of purchase is mandatory.
  • Please refrain from sending the purchase back to the manufacturer.

Partial Refunds:

  • Items with obvious signs of use.
  • Opened media items (CD, DVD, etc.).
  • Any item not in its original condition, damaged, or missing parts for reasons not due to our error.
  • Items returned beyond the 30-day period.


Processing: We will inspect your return and notify you via email about your refund status. Approved refunds are processed to the original payment method within a specified number of days.

Delayed or Missing Refunds:

  • Recheck your bank account.
  • Contact your credit card company and bank.
  • If still not received, contact us at


Only regularly priced items are refundable. Sale items are excluded from refunds.


We replace items if defective or damaged. Contact us at for exchange procedures.


Gifted items returned will receive a gift credit. If not marked as a gift during purchase, the refund goes to the original purchaser.


Customer Responsibility:

  • You bear the shipping costs for returning your item.
  • Shipping costs are non-refundable.
  • For items over $75, consider trackable shipping or shipping insurance.

Contact for Returns: Reach out to our customer service at for the return address and further instructions.

Contact Us

For any queries, concerns, or assistance with our products, please email us at Our team is here to ensure a seamless shopping experience.