International Shipping

At Exotic Gutta Trends, we’re thrilled to provide international shipping services. While we cover many locations, there are some countries we can’t ship to. If you’re in one of those regions, we’ll contact you promptly.

USA Shipping Fee

Enjoy Free Shipping on orders over $100 at Exotic Gutta Trends. For orders below $100, a nominal fee of $6.95 is applicable.

Lost/Missing Packages

We want your order to reach you smoothly. Ensure accurate addresses during checkout. Any error on our part, and we take full responsibility for your original order.

Customs

Please note that we’re not responsible for customs fees upon shipment. By purchasing from us, you agree that customs fees may apply in your country.

Order Processing Time

Expect your order to be processed within 1-2 days.

Shipping Time

Shipping times vary by location:

  • United States: 8-14 business days
  • Canada, Europe: 8-15 business days
  • Australia, New Zealand: 8-15 business days
  • Central & South America: 10-20 business days
  • Asia: 8-15 business days
  • Africa: 15-30 business days

Tracking Information

You’ll receive an email with a tracking number once your order ships. Note that free shipping tracking may not always be available.

Tracking Says “No Information Available”

Some shipping companies take 2-5 days to update tracking information. If you face issues beyond this period, contact us.

Multiple Packages

Due to logistics, items in the same order may be shipped separately, even with combined shipping specified.

Order Processing Time

Orders are processed within 2-5 business days, shipped the next day after processing. All orders are dispatched from our warehouse in China.

Shipping Confirmation

Upon shipment, you’ll receive a shipping confirmation email, including tracking details. Customers are responsible for customs duties and taxes for international orders.

Tracking

It’s your responsibility to track your order. Failure to do so may result in unsuccessful delivery or return to sender, with no refund or replacement.

Delivery

Local customs may require additional time to clear your package, possibly delaying delivery. Orders may be delivered by the local post office or courier.

Taxes & Duties

Import taxes, duties, and customs fees are the recipient’s responsibility. Check with your local customs office for details.

Customs & Regulations

Check local postal regulations for restricted items; we can’t be liable for non-accepted items.

Foreign Transaction Fees

For non-USD credit card accounts, your bank may charge a different exchange rate and foreign transaction fees. Contact your bank for details.

Cancellation/Changes

Contact us immediately for any order changes or cancellations. Once packed or shipped, orders cannot be canceled. Please note we process orders quickly at Exotic Gutta Trends.

For any inquiries,